Cancel my internet service.

Hey there, @user_rigeoz! Thank you for visiting our Xfinity Community Forum regarding the cancellation request you'd like to make. While we'd hate to see you go, we'd love to do whatever we can to help. And our team is awesome to work with because we can definitely help make changes to your account! We typically advise the few options available to customers for cancelling service as seen here, but we'll take a closer look at your account to determine what else can be done at this time for you. Could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!