Visitor

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2 Messages

Friday, December 19th, 2025 1:31 AM

CANCEL MY DANG INTERNET PLAN

I tried to go to the store to cancel. They said I had to call but could take the equipment. I don't want to call. I want face to face with someone. 

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Selected Oldest First

Expert

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114.9K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

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2 Messages

I finally got it cancelled but dang. 

Official Employee

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2.2K Messages

 

user_gxgimn, Hello, and thank you for reaching out to Xfinity Support. I am sorry you had trouble getting your account canceled. We are sorry to lose you as a customer, but we are here if you ever need us. Take care! 

 

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