Visitor
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2 Messages
cancel my account
Hi, my two-year promotional rate has expired, and my monthly bill has increased to $115.54.
That’s too expensive for me, and I’m considering switching to another internet provider.
I’ve been a customer for two years, and I’d prefer to stay with Xfinity if you can offer me a better rate.
Could you check if there are any retention offers, promotional rates, or lower-cost plans available for my account?
Ideally, I’d like to keep my monthly bill around $50–$70. If that’s not possible, I may have to cancel my service.


EG
Expert
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121.8K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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