Visitor

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2 Messages

10/04/2026 2:22 AM

cancel my account

Hi, my two-year promotional rate has expired, and my monthly bill has increased to $115.54.

That’s too expensive for me, and I’m considering switching to another internet provider.

I’ve been a customer for two years, and I’d prefer to stay with Xfinity if you can offer me a better rate.

Could you check if there are any retention offers, promotional rates, or lower-cost plans available for my account?

Ideally, I’d like to keep my monthly bill around $50–$70. If that’s not possible, I may have to cancel my service.

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Expert

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121.8K Messages

11 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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