I’m sorry to hear that you’re looking to leave us @user_4vtjvs, but I can certainly help you with that request. To begin, send our team a direct message with your full name and the address associated with your Xfinity service?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityQuemekia
Official Employee
•
1.1K Messages
3 hours ago
I’m sorry to hear that you’re looking to leave us @user_4vtjvs, but I can certainly help you with that request. To begin, send our team a direct message with your full name and the address associated with your Xfinity service?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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