Visitor

 • 

1 Message

Sunday, April 26th, 2026 10:54 PM

Cancel my account

cancel my account right now please

Oldest First
Selected Oldest First

Official Employee

 • 

1.1K Messages

3 hours ago

I’m sorry to hear that you’re looking to leave us @user_4vtjvs, but I can certainly help you with that request. To begin, send our team a direct message with your full name and the address associated with your Xfinity service?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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