Visitor

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1 Message

Sunday, October 26th, 2025 10:21 PM

Cancel my account

I am moving and need to cancel my account 

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Selected Oldest First

Expert

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114.6K Messages

26 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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458 Messages

26 days ago

Greetings, user_akmuax! Thanks for reaching out to us with your cancellation request. Congratulations on your new move! We will be more than happy to assist you with this request. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 
 

 

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