cancel my account

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hi there, @user_chc ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm so sorry to hear that you will be leaving us. Please be assured you reached the right person to assist you with getting your account disconnected. Can you please DM me your first and last name, along with your full service address so that I can assist you further. Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to assist you.-Richard

It was a pleasure, @user_chc working with you in private today and getting you taken care of.-Richard

Good luck.. they won’t and they will continue to charge you