Hello @user_4oqtbh Thanks for reaching out through Xfinity Forums. I see that you are reaching out to cancel service, while we don't want to see you go, you have definitely reached the right place for help! To better assist with your concerns,
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityQuemekia
Official Employee
•
27 Messages
12 days ago
Hello @user_4oqtbh Thanks for reaching out through Xfinity Forums. I see that you are reaching out to cancel service, while we don't want to see you go, you have definitely reached the right place for help! To better assist with your concerns,
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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