Visitor
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1 Message
Cancel my Account Immediately
Your website is impossible to navigate and it is illegal not to have a one-click cancel in California. Cancel my account effective immediately, I will be submitting a complaint to BBB
Visitor
•
1 Message
Your website is impossible to navigate and it is illegal not to have a one-click cancel in California. Cancel my account effective immediately, I will be submitting a complaint to BBB
XfinityAmira
Official Employee
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4.7K Messages
1 hour ago
Hi user_mv47k7! I'm sorry to hear we're losing you as a customer and apologize for any difficulties experienced via the Xfinity Website. My team is here to help and can assist you with canceling your account. Please send us a Direct Message, and we will get this taken care of for you. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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