Hello, @leoh1. I hope you're having a great day, so far. You can cancel and manage premium channels right through your X1 box with the information located here : Getting started with the Manage Channels app for X1 If you are having any trouble with doing so, we would be more than happy to help!
Cancel the MGM+ subscription. I have spent hours trying to handle this. I don't want to be required to take further steps. If this cancellation does not occur, we will be cancelling our Xfinity account!
user_rt11ue Thank you for reaching out! I'm sorry to hear you have had so much trouble canceling your MGM+ Subscription. We can help, please send us a direct message.
To send a "Direct Message" message: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
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XfinityRaul
Official Employee
•
1.9K Messages
3 months ago
Hello, @leoh1. I hope you're having a great day, so far. You can cancel and manage premium channels right through your X1 box with the information located here : Getting started with the Manage Channels app for X1 If you are having any trouble with doing so, we would be more than happy to help!
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user_rt11ue
Visitor
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1 Message
11 days ago
Cancel the MGM+ subscription. I have spent hours trying to handle this. I don't want to be required to take further steps. If this cancellation does not occur, we will be cancelling our Xfinity account!
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