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Sunday, February 16th, 2025 1:58 AM

Cancel max

Hello,

I am looking to cancel my max hbo subscription through xfinity. When I look up how to do this on xfinity, it tells me to go to max and complete it there, however, when I do that, max tells me to log into my xfinity account and manage it there! Please help me remove the max subscription from my account!

Official Employee

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2.1K Messages

2 months ago

Hello @user_zp4g9r, and thanks for reaching out for help removing Max from your service. I can definitely assist with this. I see you already sent us a direct message to help you from at this time. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. Please wait for us to reply with a request for a Direct message before sending one next time. 

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