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Saturday, February 8th, 2025 8:44 PM

Cancel Max Subscription

Cannot figure out how to cancel Max. Need this done now. 

Official Employee

 • 

1.4K Messages

3 months ago

user_8d5650 thank you for using the Community Forums page to reach out today. I understand you are trying to make changes to your MAX service and would be happy to help. Can you please send me a direct message with your full name and complete service address to get started?

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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