A

Visitor

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1 Message

Saturday, December 2nd, 2023 3:07 AM

Closed

Cancel MAX Subscription

Please cancel my “MAX” / “HBO MAX” streaming service from my Xfinity plan.

Gold Problem Solver

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7.9K Messages

1 year ago

This is a main a PUBLIC user support forum. You will need to call Comcast or go to an Xfinity store to cancel services.

Expert

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107.6K Messages

1 year ago

Not necessarily. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

(edited)

Official Employee

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1.5K Messages

1 year ago

@ans1

This link https://www.xfinity.com/support/articles/x1-manage-channels-app-overview has great information on how you can cancel your hbo max, you can also use the xfinity app and go to the xfinity assistant and request to remove a channel. Let me know if that worked for you.

(edited)

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