user_irgyno, oh no! We're sorry to see you leave. Please send us a direct message with our name and service address. From there I can complete account verification and truly dig into what is happening with your account and services. I can't wait to help out!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1l Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
Community Best Answer
XfinityQue
Official Employee
•
724 Messages
5 months ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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StacO
Visitor
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1 Message
7 hours ago
Cancel internet before the next billing, please
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XfinityMichaelC
Administrator
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5.2K Messages
7 hours ago
Closing old post.
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