Visitor

 • 

2 Messages

Tuesday, March 10th, 2026 9:20 PM

Cancel internet

Id like to cancel my internet how would I do this 

Oldest First
Selected Oldest First

Official Employee

 • 

490 Messages

7 hours ago

 

user_irgyno, oh no! We're sorry to see you leave. Please send us a direct message with our name and service address. From there I can complete account verification and truly dig into what is happening with your account and services. I can't wait to help out! 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

forum icon

New to the Community?

Start Here