Visitor

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1 Message

Tuesday, February 10th, 2026 4:39 AM

Cancel Internet

Having trouble canceling service

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Official Employee

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3.1K Messages

7 hours ago

Hello, @user_8vnzh1 

Thanks for reaching out to us on the forums! We can assist you in cancelling your service. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!

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