Visitor

 • 

1 Message

Tuesday, September 30th, 2025

Cancel internet

Just had fiber installed and I am using that instead. Looking to cancel my xfinity internet 

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Expert

 • 

114.1K Messages

22 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

22 days ago

Hi there, @user_p9uh0a ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you'll be leaving us. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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