Visitor
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1 Message
Cancel internet services
Send a message stating: "I need to cancel my internet service effective immediately on [07/11/2026]. Please process this and send confirmation
Visitor
•
1 Message
Send a message stating: "I need to cancel my internet service effective immediately on [07/11/2026]. Please process this and send confirmation
EG
Expert
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119.2K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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2.9K Messages
1 hour ago
Thank you for reaching out here. Though we hate to lose you as a customer I can assist you with that request. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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