@user_mi0s65 Our team can assist with getting that change in place for your account. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon in the top right corner Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
Thank you for working with our team to get your account squared away, @user_mi0s65! Our community is always a great place to get assistance with your questions. We appreciate you reaching out!
Accepted Solution
XfinityBradM
Official Employee
•
1.3K Messages
10 hours ago
@user_mi0s65 Our team can assist with getting that change in place for your account. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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0
Accepted Solution
XfinityRay
Official Employee
•
3.7K Messages
9 hours ago
Thank you for working with our team to get your account squared away, @user_mi0s65! Our community is always a great place to get assistance with your questions. We appreciate you reaching out!
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