Visitor
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1 Message
Cancel Internet Services
I need to cancel my internet service at my old house address. My husband purchased a new Xfinity plan for our new house but I really need to cancel the services at the old house.
Visitor
•
1 Message
I need to cancel my internet service at my old house address. My husband purchased a new Xfinity plan for our new house but I really need to cancel the services at the old house.
XfinityThomasA
Official Employee
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3.1K Messages
4 hours ago
Thank you for choosing Xfinity for your new home, user_sphf76! Our team can help ensure your old house is all set. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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