Visitor
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3 Messages
cancel internet service
I have moved from your service area. I need to cancel services I cannot use any longer since, 9-1-26.
Visitor
•
3 Messages
I have moved from your service area. I need to cancel services I cannot use any longer since, 9-1-26.
user_jh
Visitor
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3 Messages
8 hours ago
why is it burdensome and frustrating to cancel internet service?
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EG
Expert
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121K Messages
8 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemetrise
Official Employee
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484 Messages
7 hours ago
Hi there. Thank you so much for reaching out on our Xfinity Community Forum. We'll hate to lose you as a valued Xfinity customer, but I'll be happy to assist. To get started, please follow the steps below to to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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