Visitor

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1 Message

Friday, August 14th, 2026 6:59 PM

Closed

Cancel Internet Service

Hello.  I need to cancel my internet service.  I am posting this to trigger the direct message feature on my new forum account, where I will provide the necessary account information to do so. 

Thank you.

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Official Employee

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4.2K Messages

42 minutes ago

Thanks for working with our team to get the account closed as requested, @just-a-hobgoblin! We are sorry to see you go and certainly always welcome you back! We wish you the best! The Xfinity Forums is always a great place to get helpful insights and your concerns resolved. Have a nice evening! 

Expert

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120K Messages

6 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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968 Messages

5 hours ago

Greetings, just-a-hobgoblin! We appreciate you posting on our XFINITY Community forum this Friday with your Internet cancellation concerns. Rest assured, you have reached the right place for assistance with this request. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We may now proceed in a direct message. 

 

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