@user_rg98pm thanks for reaching out on our Xfinity Forums page. Sorry to see you'll be cancelling your service, but I'd like to do everything I can to help. Please send a direct message including your full name and service address, and we can get started anytime.
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Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
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Type your message in the text area near the bottom of the window.
EG
Expert
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117.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAbel
Official Employee
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190 Messages
2 hours ago
@user_rg98pm thanks for reaching out on our Xfinity Forums page. Sorry to see you'll be cancelling your service, but I'd like to do everything I can to help. Please send a direct message including your full name and service address, and we can get started anytime.
How to Send Us a Direct Message:
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