Cancel internet service

Question

Price increasing by double with no offers to stay after being a loyal Diamond customer for over a decade. Plenty of other options of Internet in my area with price locks. Please send me the link to cancel my Internet service.

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityEmilyB · Answer

user_1v36u7 Welcome to our community forum! Thank you for reaching out so we can review your account for a a new promotion that will keep you with us for years to come. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.

Customer Service

user_1v36u7

Cancel internet service

EG

XfinityEmilyB

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