Visitor
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1 Message
cancel internet service
I need to cancel my service. Can someone please help with that? There is no way to do it on the site and I do not want to have to call.
Visitor
•
1 Message
I need to cancel my service. Can someone please help with that? There is no way to do it on the site and I do not want to have to call.
XfinityJon
Official Employee
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1.1K Messages
2 hours ago
Good afternoon user_kw6loj. You have reached the right team. I will be happy to assist you further with your concern.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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