user_j8qpi6, Thanks so much for reaching out to Xfinity Support. We are sorry to hear you need to cancel your service, but you have reached the right place, and I can help.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
Hi @user_j8qpi6 I'm glad we were able to assist with your request via live chat. Don't hesitate to create a new post if anything else comes up! We're available for employee support 7 days a week over Xfinity Forums between 6am - 1am ET. Have a great day 😀!
XfinityAngie
Official Employee
•
2.4K Messages
3 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityAbel
Official Employee
•
26 Messages
2 hours ago
Hi @user_j8qpi6 I'm glad we were able to assist with your request via live chat. Don't hesitate to create a new post if anything else comes up! We're available for employee support 7 days a week over Xfinity Forums between 6am - 1am ET. Have a great day 😀!
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