Although we hate to see you go @dodgerslim, we'll be happy to assist.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Thanks again for taking the time to reach out @dodgerslim. We're happy to be of assistance. If your needs change down the road, please reach out, we would love the chance to welcome you back to the Xfinity family!
XfinityQuemekia
Official Employee
•
889 Messages
8 hours ago
Although we hate to see you go @dodgerslim, we'll be happy to assist.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message:
Ensure you are logged in
1
XfinityQuemekia
Official Employee
•
889 Messages
6 hours ago
Thanks again for taking the time to reach out @dodgerslim. We're happy to be of assistance. If your needs change down the road, please reach out, we would love the chance to welcome you back to the Xfinity family!
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