Visitor

 • 

3 Messages

Thursday, December 18th, 2025 3:55 AM

cancel internet service

Like many users, I registered to ask for instructions to cancel my internet service. I can only find one option (call back) and the earliest time is 3 days later. I want to cancel the service now with a confirmation. 

Oldest First
Selected Oldest First

Expert

 • 

114.9K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

 • 

3 Messages

1 day ago

I followed the instruction in https://forums.xfinity.com/conversations/customer-service/cancel-internet/693452e999d8a963719a8b7c , but did not get reply. The service is still not canceled. 

(edited)

forum icon

New to the Community?

Start Here