Visitor
•
1 Message
Cancel internet service effective December 1
I’m moving and would like to cancel my Xfinity Internet service effective December 1, 2026. Can you help me schedule the cancellation by private message and confirm the disconnect date in writing?
XfinityCarolyn
Official Employee
•
501 Messages
8 hours ago
@bluemoonxd3000, We’d be happy to help with your move and getting your Xfinity Internet service scheduled for disconnection on December 1, 2026. Please send us a direct message with your full name and address.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
0
0