Visitor
•
2 Messages
Cancel internet home service
Hello,
I would like to cancel my Xfinity internet service effective immediately.
Here are my account details for verification:
- Full Name: [Edited: "Personal Information"]
- Service Address: [Edited: "Personal Information"]
- Account Number: [Edited: "Personal Information"]
Please process the cancellation and confirm both the official end date of service and the final bill. I would also appreciate written confirmation for my records.
Thank you,
[Edited: "Personal Information"]
XfinityRoberto
Official Employee
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1.9K Messages
2 days ago
Hi there @user_di745n. Thank you so much for creating a post regarding your concerns of canceling your account You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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