Cancel Hulu

Hello, @taylorjm28! Thanks for taking the time to visit our Xfinity Community Forum, and for creating a post with your Hulu subscription concerns. While we typically direct customers to manage their Hulu subscriptions through their TV Box as seen here, I understand you no longer have Video service or video equipment with us. That tells me that you should not be seeing Hulu billed through Xfinity any longer, but we can definitely double-check for you! Our team is awesome to work with because we'll always do whatever we can to help :) Could you please send our team a direct message to get started?

To send a direct message: 

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!