Visitor
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2 Messages
Cancel Home Security Charge WITHOUT a chat session
It shouldn't require a text chat with customer service and the 20 minutes it takes to go back and forth to cancel one of the services I have. If you can order online without talking to someone you sure as heck shouldn't be held hostage by a chat trying to upsell you. This should be illegal - making it as hard as possible to cancel.....I can not wait until lI move and I have another option!
EG
Expert
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109.4K Messages
4 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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3.2K Messages
3 days ago
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