janicem10's profile

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1 Message

Saturday, January 24th, 2026 6:29 PM

CANCEL HBO

PLEASE PLEASE PLEASE CANCEL MY HBO MAX ACCOUNT

[Edited: Customer Information]

Oldest First
Selected Oldest First

Official Employee

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2K Messages

11 hours ago

We can absolutely assist you in getting your features properly removed, thank you for reaching out to us via Xfinity Community Forums. Please send over a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

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