1 Message

Wed, Jun 29, 2022 7:28 PM

Cancel hbo max

I have been trying to cancel and its being impossible this should be easier and its been a hassle ...please need this cancelled asap....

Official Employee


823 Messages

2 m ago

Hi @user_9f34d2. I am sorry to hear of your troubles getting this removed off of your account. Please send us a direct message with your name and address in full so we can get this taken care of for you. 

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 


Click "Sign In" if necessary

Click the "direct messaging" icon or https://comca.st/3R15J7l

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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