Visitor
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1 Message
Cancel hbo max
I have been trying to cancel and its being impossible this should be easier and its been a hassle ...please need this cancelled asap....
Visitor
•
1 Message
I have been trying to cancel and its being impossible this should be easier and its been a hassle ...please need this cancelled asap....
XfinityChristina
Official Employee
•
923 Messages
3 years ago
Hi @user_9f34d2. I am sorry to hear of your troubles getting this removed off of your account. Please send us a direct message with your name and address in full so we can get this taken care of for you.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3R15J7l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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