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Wednesday, August 21st, 2024 12:44 AM

Closed

Cancel hb0

I want to cancel.my hbo and hbo max

2 Messages

9 months ago

I want a human response 

Official Employee

 • 

1.7K Messages

Thank you for reaching out to us here @user_ddgcct. I would be happy to assist you with removing the Max service. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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