U

Visitor

 • 

2 Messages

Monday, February 28th, 2022 3:23 PM

Closed

Cancel Getting Started Kit Delivery

Hello,

I recently signed up for for xfinity and signed up for the getting started kit lease agreement. It has been a week and the package hasn't shipped yet. I need to set up my internet tomorrow. Can I cancel the shipment and pick it up in as store?

Official Employee

 • 

660 Messages

11 months ago

Hello. You can use this store locator , and our team in the store can cancel the shipping and hand you the new equipment. 

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