2 Messages
Cancel Disney+
I need help canceling Disney+. I have spent an hour on this and can’t do it through Xfinity or Disney+. I keep going in circles. Please help me. I’m so frustrated I just want to cancel my entire Xfinity account at this point because it’s not letting me cancel!
XfinityChelseaB
Official Employee
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1.4K Messages
7 months ago
Hello @user_xtl6rh, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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ed412
New Poster
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4 Messages
5 months ago
I am having the same issue. Disney say you need to do it via Comcast and that does not work either.
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