Cancel contract from outside the US

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Good afternoon and happy Thursday @user_tfacyw, and thank you for taking the time to reach out to our dedicated Communities team here on our Forums, we appreciate it! Wow, I've always wanted to go to Panama, we hope you had a smooth move and are enjoying it down there. 😀 

Our team can assist with cancelling your account, rest assured, you're in the right place. To get started on the cancellation process, we will need to collect a few pieces of sensitive information. Can you please send us a Direct Message with your first and last name along with the service address on the account?

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

We look forward to working with you further!