user_qnwd09 we are saddened to hear of your desire to cancel, but can definitely assist you with making changes to your account. Can you send over a direct message with your full name and complete service address for me?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityMarcus
Official Employee
•
1.9K Messages
5 days ago
user_qnwd09 we are saddened to hear of your desire to cancel, but can definitely assist you with making changes to your account. Can you send over a direct message with your full name and complete service address for me?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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