Visitor
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1 Message
Cancel Cable
I want to cancel my cable tv and just keep internet service , I just moved in 2 days now why my bill say up coming charges $399 that's to much I'm , a senior citizen.
Visitor
•
1 Message
I want to cancel my cable tv and just keep internet service , I just moved in 2 days now why my bill say up coming charges $399 that's to much I'm , a senior citizen.
XfinityBillie
Official Employee
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4.1K Messages
25 minutes ago
@queenvicky1 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the concern at such a large bill. I would love to see how our team can help you with finding something that is a better fit, and hopefully keeping the services you love. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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