Hi there @user_dxvhxl Thank you so much for reaching out on our Xfinity Community Forum about cancelling your service due to a high bill. I'll be happy to assist. Did you make sure there were not additonal one time charges on that bill that may have caused a spike? Please click the link below for more info on understanding your bill.
XfinityDemetrise
Official Employee
•
130 Messages
2 hours ago
Hi there @user_dxvhxl Thank you so much for reaching out on our Xfinity Community Forum about cancelling your service due to a high bill. I'll be happy to assist. Did you make sure there were not additonal one time charges on that bill that may have caused a spike? Please click the link below for more info on understanding your bill.
https://www.xfinity.com/support/articles/new-bill-design
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