Hello @Rzink86! Thank you for taking the time to reach out to our experts on Forums. You've definitely come to the right place for help, and I'll be happy to assist you! Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
XfinityTy
Official Employee
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376 Messages
11 months ago
Hello @Rzink86! Thank you for taking the time to reach out to our experts on Forums. You've definitely come to the right place for help, and I'll be happy to assist you! Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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XfinityWilliam
Official Employee
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1.2K Messages
11 months ago
Hello @Rzink86. It was a pleasure assisting you and getting you into an amazing new internet package! Have a good rest of your week and take care.
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EG
Expert
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110K Messages
11 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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