goldfreaz's profile

Contributor

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46 Messages

09/28/2026 6:12 PM

Cancel Appointment

I scheduled an appointment because my internet was down.  It has started to work and all Channels have good S/N and Voltage.  Can you help cancel the appointment?  I cannot do it in chat or SMS.

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Expert

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121.6K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Contributor

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46 Messages

1 hour ago

SMS sent me a message and allowed me to cancel after the system noticed that my internet was working. 

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