Visitor

 • 

1 Message

09/20/2026 6:46 PM

Cancel appointment

I would like to cancel my service appointment 

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

3 hours ago

@user_ejtje0 I can help you with that! As a friendly reminder you can use the Xfinity App to manage your appointments.  I have a link with more information https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments 

Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

(edited)

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