2 Messages
Cancel Appointment
I have tried for over a month using phone, text and online support to cancel a service appointment that I did not create. I am tired of trying to just cancel this appointment. You can juisyt show up to an empty house at this point.
XfinityLinda
Official Employee
•
1.8K Messages
4 months ago
We appreciate you reaching out here in our community about the service appointment, @user_0z1suo. This is very frustrating. You have the right team to assist with the cancellation and get it taken care of once and for all. Send us a Direct Message with your full name and address. We look forward to it.
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• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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