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hourglass727
Much Appreciation
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Regular Visitor

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6 Messages

Wednesday, November 6th, 2024

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Cancel appointment

I am unable to cancel an appointment using your ridiculously inefficient and unresponsive app. Please cancel my appointment, as I only renegotiated my plan, and did not need an appointment.

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Updated 

10 months ago

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XfinityVictor

Official Employee

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1.6K Messages

10 months ago

 

hourglass727 Hello, I hope you are having a great day! I am sorry you are having issues canceling your appointments on the application. I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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