Support
Offers
Sign in
Visitor
•
2 Messages
Sunday, July 23rd, 2023 12:23 PM
Closed
How do I cancel an order?
Responses
Retired Employee
729 Messages
2 years ago
Hello, thank you for taking the time to reach out. We can help you with the order cancellation, please send us s direct message, thanks!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
ccRuben
Retired Employee
•
729 Messages
2 years ago
Hello, thank you for taking the time to reach out. We can help you with the order cancellation, please send us s direct message, thanks!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0