Visitor

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1 Message

Tuesday, August 19th, 2025

Cancel An Appointment

Hi. All I want to do is cancel an appointment. The tech visit is no longer required. There is no way no cancel my appointment through the app or online it is only offering to reschedule it. Please help me cancel my appointment.

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Official Employee

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2.2K Messages

16 days ago

@user_h4pyb8 I would be more than happy to help cancel the appointment for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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