Hello and thank you for connecting with us Hmc0417 👋 While we hate to lose you as a member of the Xfinity family, we always want to ensure any request you have is handled as smoothly as possible. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be more than happy to help you with this
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinitySeth
Official Employee
•
1.1K Messages
13 days ago
Hello and thank you for connecting with us Hmc0417 👋 While we hate to lose you as a member of the Xfinity family, we always want to ensure any request you have is handled as smoothly as possible. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be more than happy to help you with this
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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