user_l5ptgu we can help you with your account. When you have a moment please send us a direct message so we can assist you further. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.
XfinityJosephA
Official Employee
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2K Messages
43 minutes ago
https://forums.xfinity.com/direct-messaging
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