Visitor
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4 Messages
Can you help me set up my account on a seasonal plan
I have tried to set this up myself but the seasonal enrollment is showing my previous address, not my current address
Visitor
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4 Messages
I have tried to set this up myself but the seasonal enrollment is showing my previous address, not my current address
XfinityBenjaminM
Official Employee
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2K Messages
20 hours ago
@duncan6595 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you with your account. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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EG
Expert
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110K Messages
16 hours ago
Concern moved here to the Customer Service help section.
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